Insurtech platforms can cut quote times in half and automate claims, yet customers still leave when they feel ignored or confused. The difference shows up
digital transformation
6 posts
Machine learning now sits inside the daily workflow of many claims teams. You feed it data from forms, photos, and notes, and it returns faster decisions w
AI now processes the bulk of data that used to sit in queues for days. You feed it the right inputs, it scores the file, and you get a decision flag before
In 2025 the cash goes to teams that ship measurable savings in claims or underwriting within months, not years. Broad platforms have cooled. Focused tools
Usage-based insurance sets your premium on the miles you drive and the way you handle the car. If you keep trips short and smooth, the rate often drops. If
You build trust when customers see exactly how their policy works, know their data stays safe, and believe the company will treat them fairly during a clai